Privacy Policy
Last updated: June 2026
1. Introduction
TuneBack Online ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, and device information when you contact us for repair services
- Device Information: Details about your satellite radio or audio equipment that requires repair
- Usage Data: Information about how you interact with our website, including pages visited and time spent
- Communication Data: Records of communications between you and our service team
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Process your repair requests and provide repair services
- Send administrative information, updates, and security alerts
- Respond to your inquiries and comments
- Generate a personal profile about you so that future visits to our site are tailored to your preferences
- Fulfill and manage your orders, payments, and communications related to repair services
- Monitor and analyze trends, usage, and activities for security purposes
4. Disclosure of Your Information
We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law
- Service Providers: We may share your information with vendors and service providers who assist us in operating our website and conducting our business
- Business Transfers: Your information may be transferred as part of a bankruptcy proceeding, merger, acquisition, or sale of assets
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Your privacy settings may also play a critical role in maintaining the security of your information.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
TuneBack Online
Email: support@tuneback.online
Phone: (888) 929-5453
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM
7. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting to the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.